Last updated: September 2026
LA FERME MONGRAIN, operated by J.P. MONGRAIN INC., respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit lafermemongrain.com, contact us, create an account, or place an order through our website.
1. Who We Are
LA FERME MONGRAIN
Legal name: J.P. MONGRAIN INC.
Business Number (BN): 895297703
Registry Number: 1564692
Address:
2935 Bd Perrot
Notre-Dame-de-l’Île-Perrot, QC J7W 2R9
Québec, Canada
Email: contact@lafermemongrain.com
Phone: +1 514 555-1235
2. Personal Information We May Collect
Depending on how you use our website, we may collect information such as:
- Full name;
- Billing and delivery address;
- Email address;
- Telephone number;
- Order details;
- Account information;
- Information submitted through contact forms;
- Communications with our customer service team;
- Information required to process orders and deliveries.
We only request information that is reasonably necessary for the purposes for which it is collected.
3. Payment Information
Payments for orders are made by Interac e-Transfer.
We do not ask customers to provide their online banking passwords, banking login credentials or security answers.
When completing an Interac e-Transfer, customers use their own banking institution’s secure online banking service.
Payment-related information that we receive may be used to identify and confirm your payment and process your order.
4. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and services in use.
This may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages visited;
- Date and time of visits;
- Referring website;
- Technical information concerning website usage.
This information may be used to maintain website security, improve performance, analyse website traffic and improve the user experience.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Keep the website functioning properly;
- Remember shopping cart information;
- Maintain user sessions;
- Improve website functionality;
- Analyse website usage;
- Remember certain preferences.
Some cookies may be provided by third-party services used on the website.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping cart and checkout features.
6. How We Use Personal Information
We may use personal information to:
- Process and manage orders;
- Confirm payments;
- Arrange deliveries;
- Communicate with customers;
- Respond to questions and requests;
- Provide customer service;
- Manage customer accounts;
- Improve our website and services;
- Prevent fraud, abuse and unauthorized activity;
- Maintain website security;
- Meet applicable legal and regulatory requirements.
We will not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law.
7. Marketing Communications
If we send promotional or marketing communications, we will do so in accordance with applicable Canadian anti-spam and privacy requirements.
Where required, customers will be given an appropriate opportunity to consent to receive commercial electronic messages and to withdraw consent.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the message or by contacting us.
8. Sharing Personal Information
We do not sell personal information to third parties.
Personal information may be disclosed to service providers when reasonably necessary to operate our business and provide services, including providers involved in:
- Website hosting;
- Website security;
- E-commerce and WooCommerce functionality;
- Order processing;
- Delivery and logistics;
- Email communications;
- Website analytics;
- Technical support.
Service providers may only access the information necessary to perform their services, subject to applicable contractual and legal requirements.
Personal information may also be disclosed where required or permitted by applicable law.
9. Third-Party Services
Our website may use third-party services such as hosting providers, analytics tools, security services, mapping services, email services and WooCommerce-related technologies.
These third parties may collect or process certain information in accordance with their own privacy policies.
We recommend reviewing the privacy policies of third-party services before using their features.
10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, enforce agreements and meet legal or regulatory obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
11. Protection of Personal Information
We use reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, loss, theft, use, disclosure or alteration.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Customers should avoid sending sensitive information by unsecured email or through unauthorized channels.
12. Privacy Rights
Depending on applicable Québec and Canadian privacy legislation, you may have rights concerning your personal information, including rights to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Ask questions about how your information is collected or used;
- Withdraw consent where applicable;
- Request deletion of information where legally permitted.
Some rights may be subject to legal limitations or exceptions.
To exercise a privacy-related right or make a request, please contact us using the information below.
13. Privacy Officer
For privacy-related questions, requests or concerns, please contact:
LA FERME MONGRAIN
J.P. MONGRAIN INC.
2935 Bd Perrot
Notre-Dame-de-l’Île-Perrot, QC J7W 2R9
Québec, Canada
Email: contact@lafermemongrain.com
Phone: +1 514 555-1235
14. Children’s Privacy
Our website is not specifically directed toward children.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
15. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of external websites.
We encourage users to review the privacy policies of third-party websites before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies or legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
We encourage visitors to review this page periodically.
17. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
LA FERME MONGRAIN
J.P. MONGRAIN INC.
2935 Bd Perrot
Notre-Dame-de-l’Île-de-l’Île-Perrot, QC J7W 2R9
Québec, Canada
Email: contact@lafermemongrain.com
Phone: +1 514 555-1235
Last updated: September 2026